Knowledgebase

MesraHosting.net will assist you with all support for services provided directly thru MesraHosting.net. MesraHosting.net will help you with basic settings for your email software and ftp client, as well as assist you with using the web browser control panel. MesraHosting.net is not responsible for teaching you how to use another company's products. Example: MesraHosting.net will assist you with the settings for using MS Frontpage™, but we will not teach you how to actually use the product itself. You need to contact the software maker in such a situation, who provides tech support for how to use their product. MesraHosting.net cannot even attempt to support all the thousands of software products on the market. MesraHosting.net will attempt to provide some tech support for the most popular programs our clients use. MesraHosting.net is not responsible for assisting with your own programs and cgi/php scripts. If you choose to install your own programs and cgi/php scripts on your site, you are responsible fully for installing them. MesraHosting.net will provide support for any program or cgi/php script that we provide pre-installed with your web hosting package. MesraHosting.net is not responsible for designing, nor developing, your website, including HTML and/or images. MesraHosting.net will attempt to give a quick look at your design/development problem, and offer a suggestion if it is a small issue. Anything complicated relating to design/development is not the responsibility of MesraHosting.net.